Annual Reports and Annual meetings

Healthwatch services for Croydon have been under management by Public Voice CIC since July 2023, following a re-tender process by Croydon Council.

All reports before this date relate to work undertaken by the previous contract holder, Healthwatch Croydon Ltd.
Report

FAQs

We are here to listen but if you have a question that you think other people have already asked, have a look here first

Advice and Information

Young People's Mental Health - June 2023

Healthwatch Croydon conducted a survey with students in two Croydon schools, aimed at understanding their mental health needs. The report highlights key challenges, including stress and stigma, and provides recommendations for improving mental health support for young people in the area.

Report

Mystery shop of Croydon's GP websites - June 2023

In June 2023, Healthwatch Croydon conducted a review of Croydon’s GP websites to assess their accessibility, user-friendliness, and digital services. The 'mystery shop' was undertaken with a focus on patient experience and identifying key areas of improvements to enhance the accessibility and effectiveness of GP websites.
Report

Healthwatch Accreditations