News and reports
Latest news and views
A Big Thank You to Our Public Health Student Volunteers
The Healthwatch Croydon team has the pleasure of working with two student volunteers from the public health course at Croydon College. They were a real credit to the team and as you will learn we think they gained a lot of value working with us too!
News
Help us shape Croydon Council’s new Adult Social Care and Health Strategy
Croydon Council is refreshing our Adult Social Care and Health Strategy for the next five years – 2026 to 2030.
News
Exploring the Out of Hours GP Service: A Visit to Croydon University Hospital
In February, Healthwatch board members and staff visited the Out of Hours GP service to find out more about the service they provide and how it integrates with other GP and urgent care services.
News
Healthwatch Croydon Annual Meeting 2024
Thank you to everyone who made the Healthwatch Croydon Annual Meeting and Question Time 2024 a success! Your voices, questions, and insights are driving positive change in health and social care for Croydon.
News
Healthwatch Croydon Contributes to Eye Care Report and Is Featured in Optometry Today
Healthwatch Croydon contribution to how eye care services are precieved by patients has been featured in Optomety today.
News
Healthwatch Croydon attends the SWL Research Summit
Healthwatch Croydon attends this years South West London Research Summit, we hear key findings from numerous health and social care research projects…
News
Tell Croydon Council how you access and use pharmacy services in Croydon
A review of pharmacies, known as a Pharmaceutical Needs Assessment (PNA), is taking place in the borough.
Response
Latest reports and publication
Croydon residents feedback on their experience of the Purley Community Diagnostic Centre (CDC) and New Addington CDC opening July 2025
Healthwatch Croydon was commissioned by Croydon Health Services NHS Trust to better understand the experiences of patients at Purley Community Diagnostic Centre (CDC) which is a new set of services launched at Purley War Memorial Hospital from January 2024. Insights from which would inform potential needs and unidentified opportunities for the New Addington CDC due to open in July 2025. The team surveyed 120 patients within Purley CDC and sought insight from 50 residents in New Addington, ten from focus group, and 40 from a survey. All insight was undertaken between February and March 2025.
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Croydon residents' experiences of eye care services
Healthwatch Croydon surveyed patients on specialist eye care waiting times, trust in opticians, service accessibility, and needed improvements.
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