News and reports
Latest news and views
Speaking up for better care: Healthwatch Croydon Annual Report 2025-26
This week we published our Annual Report that highlights the difference local feedback has made over the past year and showcases the work we have undertaken over the year to champion the views of Croydon residents.
News
Abolishing Healthwatch would leave NHS 'marking its own homework'
Healthwatch is an independent body, and we represent the views of patients on their local health and social care experiences to help improve services in Croydon.
News
Changes to Healthwatch: What’s happening explained
Following the publication of a new Health Bill, Local Healthwatch services like ours are expected to change to a new system, but for now we are still here. This article explains what is changing, what we know so far, and what it could mean for people…
News
Healthwatch gives the public a voice – our independent services are needed now more than ever
Local Healthwatch are asking the government to revisit its decision to abolish local independent services that speak for the public.
News
Croydon Community Pharmacy Survey: We Want Your Feedback!
Your local pharmacy plays a bigger role in your health than you might think. From picking up prescriptions to getting trusted advice without a GP appointment, pharmacies are often the first stop for everyday healthcare needs. Now, we want to hear about…
News
The 10-Year Health Plan for England – what it means for you, and Healthwatch
Read our summary of the Government’s new 10-Year Health Plan for England, and learn about what it means for Healthwatch.
News
Local voices echo national concerns: What the CQC's State of Care report tells us
The latest Care Quality Commission (CQC) report, The state of health care and adult social care in England 2025/26, paints a mixed picture of health…
News
Healthwatch Croydon welcomes Government confirmation that the independent voice of the Public will be saved
This week the Department of Health & Social Care informed Healthwatch Croydon that the Health Bill clauses relating to the abolition of local…
News
NHS prescription ready alerts
If you are a NHS App user you can now get an instant smartwatch or mobile notification when your prescription is ready to be collected at nearly 2,…
News
Latest reports and publication
Annual Reports and Annual meetings
Healthwatch services for Croydon have been under management by Public Voice CIC since July 2023, following a re-tender process by Croydon Council.
All reports before this date relate to work undertaken by the previous contract holder, Healthwatch Croydon Ltd.
All reports before this date relate to work undertaken by the previous contract holder, Healthwatch Croydon Ltd.
Find out more
Speaking up for better care: Healthwatch Croydon Annual Report 2025-26
Every day, we work to make sure the experiences of local people help improve health and social care services across Croydon. During 2025/26, we listened to hundreds of residents, worked with partners across the borough, and ensured that people's voices influenced decisions about the services they rely on. Our Annual Report highlights the difference local feedback has made over the past year and showcases the work we have undertaken to champion the views of Croydon residents.
Find out more
Healthwatch Accreditations
