News and reports
Latest news and views
Healthwatch gives the public a voice – our independent services are needed now more than ever
Local Healthwatch are asking the government to revisit its decision to abolish local independent services that speak for the public.
News
Croydon Community Pharmacy Survey: We Want Your Feedback!
Your local pharmacy plays a bigger role in your health than you might think. From picking up prescriptions to getting trusted advice without a GP appointment, pharmacies are often the first stop for everyday healthcare needs. Now, we want to hear about…
News
The 10-Year Health Plan for England – what it means for you, and Healthwatch
Read our summary of the Government’s new 10-Year Health Plan for England, and learn about what it means for Healthwatch.
News
Open letter and the parliamentary petition on the future of Healthwatch
131 local Healthwatch services have signed an open letter to the Secretary of State for Health and Social Care. A parliamentary petition is also now open and available to sign.
News
Our 2025 Annual Meeting: Community Voices and Health Priorities
Healthwatch Croydon hold their very first summer annual meeting, hosted centrally at Croydon Clocktower. We heard from residents and senior health leaders and reflected on our work from recent months.
News
Croydon Councils updates Joint Local Health and Wellbeing Strategy (2024-2029)
Croydon Council have refreshed the Joint Local Health and Wellbeing Strategy (2024-2029).
News
South London and Maudsley NHS Foundation Trust’s mental health crisis line has transitioned to NHS 111
South London NHS mental health trusts are transitioning to be part of the NHS 111 for mental health service, beginning with the South London and…
News
Former government minister backs The King’s Fund study on importance of independent patient voice in health and social care
The King’s Fund Report “The Future of Patient Voice; Learning from the Healthwatch Model”, released yesterday, underlines that a key strength of…
News
Online NHS Trust consultation - March 2026
Healthwatch Croydon has submitted a response to The Department of Health and Social Care (DHSC) consultation on the creation of a new national NHS…
Response
Latest reports and publication
Community pharmacy in Croydon - Views from service users and providers - March 2026
Between August and November 2025, we surveyed 211 residents about their experience of using community pharmacy services. We also asked 16 pharmacists about their experience of delivering services to ensure we got a rounded perspective on community pharmacy services.
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User Feedback on British Sign Language Interpretation Services in South West London GP Practices
On 1st October 2024, GP Practices in South West London introduced a new BSL interpretation provider. Healthwatch spoke to Practice staff, BSL users and their carers to understand the impact and whether it had improved services.
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Healthwatch Accreditations
