News and reports

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Last week, we had the pleasure of hosting two exceptional work experience students, Daiver and Kishan, from The Elms Academy. Their time with us was not only beneficial for their professional growth but also a rewarding experience for our team here at Healthwatch Croydon.

An NHS spokesperson said: “The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system, which is causing disruption in the majority of GP practices.

This report was funded by the Care Quality Commission(CQC) and supports their wider work in engaging with seldom listened to groups. Healthwatch Croydon worked closely with the Rainbow Health Centre to interview and survey 58 vulnerable migrants from 24 countries, living in Croydon. Our thanks to all who participated in the survey and interviews and to Rainbow Health Centre staff and the Best Western Queens Hotel Crystal Palace management for enabling access to participants.

Hi! I’m Cecily I have been volunteering at Healthwatch since November 2022 as part of my Gold Duke of Edinburgh Award. I want to go into medicine and I have found this the ideal place to volunteer to support that goal.

Please find a list of local and national services and their website.

If you are a local service and would like to be listed here email: gordon.kay@healthwatchcroydon.co.uk with your website and brief text explaining what your organisation does.

Find out more about local and national services that can help you to navigate your choices when it comes to your health and social care needs.

Read more below about our board policies.

Healthwatch services for Croydon have been under management by Public Voice CIC since July 2023, following a re-tender process by Croydon Council.

All reports before this date relate to work undertaken by the previous contract holder, Healthwatch Croydon Ltd.

We are here to listen but if you have a question that you think other people have already asked, have a look here first

Healthwatch Croydon conducted a survey with students in two Croydon schools, aimed at understanding their mental health needs. The report highlights key challenges, including stress and stigma, and provides recommendations for improving mental health support for young people in the area.

In June 2023, Healthwatch Croydon conducted a review of Croydon’s GP websites to assess their accessibility, user-friendliness, and digital services. The 'mystery shop' was undertaken with a focus on patient experience and identifying key areas of improvements to enhance the accessibility and effectiveness of GP websites.