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Your spotlight on local services

Have your say

Your voice is central to what we do. Tell us about your experiences of Croydon's health and social care services. Your comments help deliver better services.

Whether these have been good, bad or just OK - we need to know. We also want to hear if you’ve been supporting friends or family members who also have a story to tell.

Via opinion websites 

If you have access to the internet, you can leave your story or views anonymously via one of three routes, depending on what service you are talking about.

For hospitals: visit www.patientopinion.org.uk



For GP surgeries, dentists and pharamcists: visit www.nhs.uk

For care homes and residential homes: visit www.careopinion.org.uk

Via comment card

You may have picked up one of our comment cards at a Croydon location or event. Just fill it in and send it to us free of charge to:

Freepost RTGR-HBBK-SGEY Healthwatch Croydon, Carers Support Centre, 24 George Street, Croydon, CR0 1PB.

Contact us directly

We are based in the Carers Centre on George Street, Croydon, just opposite the Tramlink stop. Press the buzzer for Healthwatch Croydon.

Alternatively you can call us on 020 8663 5648 or email at info@healthwatchcroydon.co.uk

Complaints advice

Healthwatch Croydon will record your complaint but does not provide a service to support you in your complaints procedure. Find out more about how you can effectively complain. We can also advise on what service you are entitled to.

What we do with your data

Your comments will be stored in line with our data protection policy and will be analysed to find key information, that will support research and proposals to be considered by key decision-makers of Croydon's healthcare such as the Croydon Healthcare NHS Trust, Clinical Commissioning Group and Health and Wellbeing Board.