Healthwatch Croydon works to get the best out of local health and social care services responding to your voice. From improving services today to helping shape better ones for tomorrow, we listen to your views and experiences and then influence decision-making.
Click on grey dots below to find out more about we are doing.
Croydon’s mentally ill need stronger support services
Croydon’s mentally-ill residents need to have stronger support services, according to a report by Healthwatch Croydon. We call on on health and social care providers to make the changes needed to deliver better care. This includes improving accessibility to services, users and their carers more involved in decision-making, more support and less emphasis on medication.
Croydon carers of over-65s need better support services
Carers of people aged 65 and over in Croydon need far better support, according our report. This includes better communication between health providers and carers, more home support, better care planning, and better promotion of rights of carers.ur research report suggested communication between Croydon University Hospital with patients, carers, GPs, pharmacies and social care providers over hospital discharge for over 65s could be improved.
Effective engagement with residents will support CCG’s planning and performance
On 21 July 2016, the Croydon Clinical Commissioning Group published a response concerning their performance in the NHS England 2015/16 Annual Assurance Framework, stating a headline rating of requiring improvement.
The Mayor of Croydon, Cllr Patricia Hay-Justice, commended our work at our 2015 Annual Meeting. She expressed the importance of the role that Healthwatch Croydon has, and why all residents need to be involved:
“We all have a massive stake in Croydon’s health services. It will all get better if we do our part. We need one voice, one champion. Healthwatch Croydon works collaboratively and needs our support to give them added strength, to ensure our voices are heard.”