Healthwatch Croydon works to get the best out of local health and social care services responding to your voice. From improving services today to helping shape better ones for tomorrow, we listen to your views and experiences and then influence decision-making.
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The Mayor asks residents to get involved
The Mayor of Croydon, Cllr Wayne Trakas-Lawlor, commended our work at our 2016 Annual Meeting. He expressed the importance of the role that Healthwatch Croydon has and the impact it is making to services: "Healthwatch Croydon is doing an amazing job highlighting the challenges and improvements that need to be made.”
Croydon’s mentally ill need stronger support services
Croydon’s mentally-ill residents need to have stronger support services, according to a report by Healthwatch Croydon. We call on on health and social care providers to make the changes needed to deliver better care. This includes improving accessibility to services, users and their carers more involved in decision-making, more support and less emphasis on medication.
Croydon carers of over-65s need better support services
Carers of people aged 65 and over in Croydon need far better support, according our report. This includes better communication between health providers and carers, more home support, better care planning, and better promotion of rights of carers.ur research report suggested communication between Croydon University Hospital with patients, carers, GPs, pharmacies and social care providers over hospital discharge for over 65s could be improved.
Effective engagement with residents will support CCG’s planning and performance
On 21 July 2016, the Croydon Clinical Commissioning Group published a response concerning their performance in the NHS England 2015/16 Annual Assurance Framework, stating a headline rating of requiring improvement.
Find out more about the changes to health and social services or useful information such as our Annual Report and other information you need to know as a patient or carer. Tweet us when you do at #HWCR0Learn Read more