How COVID 19 is affecting residents part 1 and 2 - April 2020

Healthwatch Croydon was commissioned by Croydon Health Services NHS Trust to better understand the experiences of patients at Purley Community Diagnostic Centre (CDC) which is a new set of services launched at Purley War Memorial Hospital from January 2024. Insights from which would inform potential needs and unidentified opportunities for the New Addington CDC due to open in July 2025. The team surveyed 120 patients within Purley CDC and sought insight from 50 residents in New Addington, ten from focus group, and 40 from a survey. All insight was undertaken between February and March 2025.

Healthwatch Croydon surveyed patients on specialist eye care waiting times, trust in opticians, service accessibility, and needed improvements.