Effective engagement with residents will support CCG’s planning and performance
On 21 July 2016, the Croydon Clinical Commissioning Group published a response concerning their performance in the NHS England 2015/16 Annual Assurance Framework, stating a headline rating of requiring improvement. The Framework stated that the CCG as well-led and delegated functions well, but that performance and planning required improvement and financial management was considered inadequate.
In response to this, Charlie Ladyman, CEO of Healthwatch Croydon said:
“While we recognise the achievements made by the CCG in the past year, we are concerned that performance and planning were highlighted as issues needing improvement. We welcome the CCG to effectively engage with local patients and residents in designing,assessing and implementing services. This will ensure that planning meets expectations and can support further improvements in performance.
“Of course, this cannot be done without adequate finances, and we are aware that the CCG inherited a deficit that they have been aiming to address. We understand the challenge and reiterate a point I made some months ago that there needs to be fairer deal for Croydon in terms of money available for supporting services for such a large and diverse borough – England’s 13th largest by population. We would support the CCG in ensuring Croydon receives the right allocation for its needs.”