26.11.2020
Croydon peoples’ views help improve A&E access and hospital signage
Patients found A&E pathway unclear with confusion about role of NHS 111. Croydon NHS has improved patient journey in response to patient need with NHS 111 having a defined role. Mystery shoppers found Croydon University Hospital signage was confusing, with little support if lost or confused. New materials have been produced and there is a...
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