Your voice can change services

Call us 0300 012 0235

News Icon
News - Archive


Read our latest reports | Croydon residents and dentists work together to highlight needs and communicate services better

Our latest report looks at the experiences of Croydon residents in accessing and using dental services. Some of the key points we observed are: • Healthwatch Croydon surveyed residents on dental services and assessed dental practice websites, working closely with the Croydon Local Dental Committee. • We found variability in access, with patients having difficulty...

View article


Have your say on local pharmacy services in Croydon

Croydon Council and South West London NHS Trust want to make sure that your local pharmacy (also called a chemist) is giving you the things that you need. For example, your prescription, getting advice on treating minor health concerns and healthy living and/or essential vaccination. They are talking with people who live in Croydon about...

View article


New report release | Croydon residents’ views on the COVID-19 vaccine

Read our latest report on what Croydon Residents thought of the Covid-19 Vaccine, in the latest report we find out how people felt and whether they were for or against the vaccination. 13 May 2022 During the COVID pandemic, Healthwatch Croydon was commissioned through Healthwatch England to conduct a piece of work to around the...

View article


Have Your Say on Pharmacy Services

Have your say on Croydon’s Pharmacies, a review of community pharmacies in Croydon is currently under way to ensure that they continue to provide the right services, in the right places, for local people. The council is asking people who use Croydon pharmacies, pharmacy providers and health service commissioners, to participate in a survey that...

View article


Healthcare Services Update | Bank Holiday Weekend

  Pharmacy Your local Pharmacy offers healthcare services which you don’t need to book an appointment for, just pop in. Find out if your local pharmacy is open this bank holiday👉 GP/NHS 111 Need medical help over the May bank holiday?   🚨 Remember A&E and 999 are for emergencies Mental Health If...

View article


NHS services in south west London over the Easter weekend 

South west Londoners are being asked to support their local NHS over the bank holiday weekend by only using 999 and A&E in emergencies.   The NHS remains very busy, but people can continue to get urgent care – GPs are offering more appointments, including evenings and weekends, for people with urgent health needs.  ...

View article


Croydon older people’s Personal Independence Coordinator service to be enhanced in response to user feedback

Since 2018, the One Croydon Alliance has commissioned Age UK Croydon to deliver the Personal Independence Coordinator (PICs) programme. The clients were previously regular attendees at GPs or hospital services. The aim of this service to help clients become more independent. Healthwatch Croydon were commissioned by Age UK Croydon to provide independent insight of service...

View article


New Report Release – Patients give new insights to GPs about services

  New Addington GPs gain insight from their patients on their service and digital app. Press release: 22 December 2021   Healthwatch Croydon worked with Fieldway, Parkway and Headley Drive surgeries in New Addington to gain insight from patients.   GP sent independent survey via the GP text service, and Healthwatch Croydon collected and analysed...

View article