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Ensure equal access to urgent care services say Croydon residents

An analysis of local patient experience by Healthwatch Croydon, says that urgent care services need to be equally accessible across the borough, according to a research report published today. The findings raise key questions on how urgent services, those which do not require hospital admission and can be managed without a trip to Accident and...

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Voice your concerns about Croydon’s Urgent Care and Emergency Services at our public meeting

From July to September, Croydon had the longest response times for Ambulance services in London. On 1 December, Croydon Clinical Commissioning Group will make its decision on how urgent care services, those which do not require hospital admission and can be managed without a trip to A&E, are to be reorganised. Healthwatch Croydon are holding...

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The Mayor commends the work of Healthwatch Croydon

The Mayor of Croydon, Cllr Patricia Hay-Justice, commended the work of Healthwatch Croydon, the resident’s champion for better health and social care at their Annual Meeting, last week. She expressed the importance of the role that Healthwatch Croydon has, and why all residents need to be involved: “We all have a massive stake in Croydon’s...

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Healthwatch Croydon responds to CQC inspection at Croydon Health Services NHS Trust

Following the Care Quality Commission inspection of Croydon Health Services NHS Trust, Charlie Ladyman, CEO of Healthwatch Croydon, the local champion for health and social care, said: “We believe the CQC report has been constructive and will hopefully progress towards borough-wide to support Croydon University Hospital and other services the trust delivers, to continue to...

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Introducing Talk2Croydon

Talk2Croydon is a tool to help the people of Croydon influence local decisions and raise issues they care about within the borough. It allows the local community to talk to the local public services without attending meetings or events, helps people get involved in the decisions which affect their lives, and makes it easier for...

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Lack of effective support led to hospital admissions say mental health patients

A survey of mental health service users has found that they were admitted to a mental hospital ward due to lack of coordinated support services. The survey, carried out by Mind in Croydon, on behalf of Healthwatch Croydon, showed that a lack of support contributed to their admission to a Bethlem Royal Hospital ward between...

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Give your views on improving urgent and emergency care services for London

The Healthy London Partnership invite you to comment on their Urgent and Emergency Care (U&EC) Programme proposals. The partnership which is made up of Public Health England, NHS England, 32 London-based clinical commissioning groups, London Councils and the Mayor, see,  has presented draft facilities specifications services in London, and you can view all the...

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Have your say about health and social care… and improve services

Healthwatch Croydon has launched its business plan this week, calling on residents to have their say about services across the borough, so that they can be made better. Healthwatch Croydon works with local residents to ensure that GPs, hospitals, dentists, pharmacies, residential homes and care homes meet the needs and expectations of their patients. It...

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Local NHS calls for debate on future services

Local clinical commissioning groups and provider Trusts in south west London have recently jointly published an Issues Paper, setting out the challenges faced by the local health service, some of the emerging ideas to tackle them and some questions for local people to respond to. The paper is published for discussion and to set out clearly the matters...

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Are you a mental health carer? Then make your voice heard on a new carers’ strategy

If you a mental health carer or family member of someone with mental health problems, then the South London and the Maudsley NHS Foundation Trust want your feedback on their draft Family and Carers Strategy. All you need to do is download the report, have a read of it, and then fill in the questionnaire....

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