Your voice can change services

Call us 0300 012 0235

News

07.01.2021

Beware of this Covid-19 Scam

There have been reports of a new scam where a person receives a text saying they need to book a vaccination appointment and it takes them to a fake NHS form which then asks for their bank details to prove their identity.   The NHS will never ask for peoples banking information.   There is a...

View article

07.01.2021

Healthwatch Croydon submission to NHS Integrated Care Systems consultation

NHS England & Improvement are proposing a significant change to the way the NHS in England is structured, moving away from the Clinical Commissioning Group structure that has existed since 2013. There has been a public consultation which closes tomorrow. As Healthwatch Croydon, we have submitted today our response to the proposal and shared this...

View article

06.01.2021

You cannot catch Covid-19 via the vaccine

From this week the NHS will begin administering the new @OxfordVacGroup/@AstraZeneca #COVID19 vaccine. The NHS will let you know when it’s your turn to have the jab. Please do not take any notice of misinformation via other non-NHS/ Public Health related websites.   For the most up to date information please visit the NHS main...

View article

23.12.2020

Croydon’s COVID-19 shielders feedback helps develop support service

Shielders said that overall service was good, but communication could have been better and some organisation more consistent. Friends and family had big role to play in supporting people. Mental health support is needed, particular for those who live alone. Croydon COVID-19 shielders shared their experiences on first lockdown to help deliver better services for...

View article

17.12.2020

COVID Vaccine Information

COVID Vaccine Information Faq’s and downloadable information packs for the public.  Info Pack: Why do I have to wait? Info Pack: What to expect. Info Pack: Guide for healthcare workers. Info Pack: Guide for Adults. · The coronavirus (COVID-19) vaccine is safe and effective. It will give you the best protection against coronavirus · The...

View article

26.11.2020

Croydon peoples’ views help improve A&E access and hospital signage

Patients found A&E pathway unclear with confusion about role of NHS 111. Croydon NHS has improved patient journey in response to patient need with NHS 111 having a defined role. Mystery shoppers found Croydon University Hospital signage was confusing, with little support if lost or confused. New materials have been produced and there is a...

View article

18.11.2020

South West London NHS need your help, find out more

The NHS in South West London has two new and exciting opportunities for local people to get involved. We would like to run two focus groups 1) with women who have experience of frequent UTIs and 2) men prostate problems to share their current experiences of accessing healthcare to help redesign urology pathways. We are...

View article

17.11.2020

NHS General Dental Services | Limited Services update

NHS General Dental Services are operating at significantly reduced capacity due to social distancing and infection prevention and control requirements in light of the COVID-19 pandemic as set out by the Chief Dental Officer for England and Public Health England. Dental services were not permitted to see patients for face to face care at the...

View article

21.10.2020

Enhanced 111 Service is live

Officially named NHS First, has been launched as part of a wider campaign from South West London CCG and the One Croydon Alliance to help keep Croydon communities safe during flu season. please click the link below for the official release material. JA_One Croydon – 20 Oct 2020 JA_One Croydon – 20 Oct 2020

View article

23.09.2020

Covid Testing site is open in New Addington

A testing site has been erected in New Addington on the Addington Community Association car park, this site is available for anyone who wishes to get tested due to symptoms they may be experiencing. The site is open 7 days a week and booking is required. If you wish to book a test visit.

View article