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Role vacancies

Healthwatch Croydon team

Make a difference to Croydon – Become a Healthwatch Croydon board member

  • Are you passionate about health and care?

  • Do you want to see services meet the needs of those who use them?

  • Do you have senior level management experience of not-for-profit organisations?

Healthwatch Croydon, your local champion for health and social care, is looking for new voluntary board members for a new local leadership board. As a board member, you will have a responsibility to contributing to policy and strategic direction, help define goals, targets as well as evaluating performance. You would also represent Healthwatch Croydon at key meetings and help influence change in services based on insight reports.

We are looking for people with relevant expertise and a commitment to want to see better outcomes in health and care for the residents of Croydon. Ideal candidates will be analytical strategic thinkers, who can analyse complex information, formulate strategy and plans of action. You also need to be a team player, being both a good listener and be able to speak up on issues that you feel are important. It’s also a role where you need to be able to weigh up arguments and be politically astute.

Board members receive no salary, but expenses are paid. The roles can expand to fill the time you are available. At a minimum, board members will be expected to be available two days a month. The board has quarterly business meetings, plus at least two “awaydays” a year. Meetings last up to three hours in working hours but this can be changed if needed for new board members

Find out more about us here.

Healthwatch Croydon is  led by a Local Leadership Team, and has an annual budget of around £187,000. The work of the organisation is carried out by Help & Care. On a day-to-day basis our work is led by four employed staff and a number of volunteers. Croydon Council has just confirmed our contract for a further two years.

The Local Leadership Board
The Local Leadership Board is overall responsible for delivering the Croydon Council contract. The Board consists of Members appointed by Help & Care. Help and & Care’s Director of Partnerships will sit on the board as non-executive director.

How to apply
Please send us a CV and a covering letter setting out what makes you interested in joining us, and what you could contribute. Please address the enclosed role profile. We will take up references after interview, so please give us the contact details of someone we can approach who would be able to comment on your suitability for the role.
Applications must be sent by e-mail to by midnight on Friday 14th December.

Healthwatch Croydon is committed to diversity and equality. Please complete and return the Equal Opportunities monitoring form with your application.

Healthwatch Croydon leadership board member role description HWC LLB generic p spec 2018 LLB Terms of Reference

Healthwatch Croydon Local Leadership Board Member Personal Specification 2018

Healthwatch Croydon Local Leadership Board Terms of Reference

Equal Opportunities Form for Local Leadership Board

If you want to discuss the roles or the work of Healthwatch Croydon, please feel free to contact Emma Leatherbarrow, Director of Partnerships of Help and Care at preferably with a telephone number and times you would be available to talk.

Please tell us if you have any special needs – for example if you use a wheelchair or need a hearing loop – so that if we interview you, we can meet your access needs. We offer to pay expenses for shortlisted candidates.